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Lazara S.
@laz_santana
Healthcare Administrator
Stati Uniti
Spagnolo
Chi sono
I am a Healthcare Administration Professional with 13+ years of experience in medical office management, billing/coding, and compliance oversight. My background includes leading daily operations for high-volume practices, managing staff, and ensuring strict adherence to HIPAA and regulatory standards.In my role as Office Manager & Compliance Officer, I streamlined scheduling, billing, and patient intake processes while reducing claim denials and improving collections.
Competenze
Lazara S.
offline •
Consulta i miei servizi
Business
I will handle all aspects of your back office
Inserimento dati
I will obtain medical records and claims handling
Esperienza lavorativa
Claims Processor
Pioneer Chiropractic • Lavoratore autonomo
Oct 2023 - Present • 2 yrs 10 mos
Processed Florida PIP claims. Managed insurance follow-up and collections. Reviewed EOBs and payment discrepancies. Coordinated documentation for pending PIP lawsuits. Worked directly with insurance companies to resolve unpaid claims. Assisted with revenue recovery through persistent account followup.
Office Manager and Billing Spec
CRAIG H. KALER, D.C., P.A. • Full time
Aug 2014 - Present • 12 yrs
Managed the daily operations of a busy chiropractic practice, overseeing front office administration, patient coordination, insurance verification, billing, collections, medical records, and staff supervision. Provided efficient and professional support to patients, healthcare providers, attorneys, and insurance companies while maintaining HIPAA compliance and confidentiality. Key areas of expertise included Florida PIP billing and claim follow-up, commercial insurance and Medicare eligibility verification, electronic claims submission, denial resolution, accounts receivable management, payment processing, and communication with attorneys and insurance adjusters regarding personal injury cases. Coordinated provider schedules and patient flow, supervised and trained front office staff, maintained accurate medical documentation, processed and posted payments, balanced daily financial reports, and managed medical records requests. Assisted providers with documentation and billing compliance while developing office procedures designed to improve workflow, efficiency, and patient satisfaction.
