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Luis D Jesus P.

@lc_djesuspx

Multilingual Customer Support Specialist for Travel Hospitality PT ES EN

Spagna
Portoghese, Spagnolo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I help businesses provide professional and empathetic multilingual customer support (Portuguese, Spanish and English). With 9+ years of experience in international hospitality and reservations, I understand how important fast response times, clarity and customer satisfaction are. I can support your business with: • Email & chat customer support • Reservation management • Administrative assistance • Follow-ups & client communication • Translation PT–ES–EN Let’s improve your customer experience together.... Continua a leggere

Competenze

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Luis D Jesus P.
offline • 

Consulta i miei servizi

Messaggistica ed email
I will provide multilingual customer support for travel and hospitality businesses

Portfolio

Esperienza lavorativa

Reservations Agent and Customer Support Specialist

Meliá Hotels International • Full time

Jun 2016 - Present9 yrs 11 mos

Managed international reservations and provided multilingual customer support in Portuguese, Spanish and English. Handled email and phone communication with clients from different markets, ensuring fast response times and high customer satisfaction. Resolved booking issues, modifications and complaints with professionalism and empathy. Worked with CRM and internal reservation systems while maintaining structured administrative follow-ups.