I will analyse and improve your business processes and workflows

Are repetitive tasks, inefficient workflows or manual processes slowing your business down?

I help businesses identify bottlenecks, improve processes and find practical ways to save time, reduce errors and increase efficiency.

I have 9 years of experience at Amazon Web Services (AWS), where I served as a Lead Subject Matter Expert (SME).

My background includes Business Systems Analysis training, FinOps Certified Practitioner and AWS Certified AI Practitioner certifications.

Some of my achievements include:

• Reduced investigations from 5-7 days to 10-15 minutes.
• Improved enterprise onboarding from 27 days to under 1 day.
• Built automation that reduced manual processing time by 83%.
• Led improvements that reduced processing time by 39.3% and errors to nearly zero.

These are just a few of the many processes Ive improved and automated throughout my career.

My services include:

• Business process improvement and mapping
• Workflow analysis and redesign
• SOP development
• Root cause analysis
• Automation assessments
• Implementation roadmaps