Lisa U

Resume Services Lead & Senior Content Manager

Jan 2022 - Apr 2026 • 4 yrs 3 mos

Oversaw BeamJobs' content strategy and led a 4-person team focused on creating resources and tools that simplify the job search for millions of users. In 2026, expanded scope to build and operate a done-for-you resume service, managing all client operations and serving as the direct manager for the team member handling client deliverables. Content & Strategy: • Developed and executed content strategy across the blog, landing pages, and AI-powered tools • Increased visibility in search engines and AI/LLM-driven results through ongoing experimentation and optimization • Partnered with career coaches and professionals to strengthen the relevance and reach of career resources • Used tools including Ahrefs, GA4, Search Console, SEOTesting, and Clay to guide decisions and measure impact Resume Services Program: • Built and managed a client-facing resume and career documents program serving 60+ clients at a given time •Led all client communication end-to-end: intake calls, questionnaire delivery, revision cycles, and final document delivery • Maintained a consistent turnaround standard: questionnaires within 1–2 business days, completed resumes within 2–3 business days, and job-specific customized resumes within 1 business day • Managed resume customization for up to 5 targeted job applications per client, with optional cover letter and LinkedIn optimization add-ons • Directly managed 1 team member responsible for resume writing and client deliverables • Consistently received strong client satisfaction feedback, including unsolicited testimonials and referrals • Used Claude, Notion, and Front to manage workflow, client communication, and document production

High School Teacher

Aug 2019 - Jun 2020 • 10 mos

Taught courses in American Literature, Honors American Literature, British Literature, and Bible IX, guiding students through critical reading, writing, and discussion. Developed lesson plans, assessments, and classroom activities designed to strengthen analytical thinking, communication, and engagement with complex texts. Key Contributions: • Designed and delivered curriculum tailored to both standard and honors-level students. • Helped students strengthen writing and communication skills through essays, projects, and presentations. • Created an inclusive classroom environment that encouraged discussion and critical thinking. • Integrated technology and diverse resources to enrich literature study and support student learning. • Received Teacher of the Year Award

High School English Teacher

Aug 2017 - May 2018 • 9 mos

Taught American Literature and Pre-AP American Literature to ~115 students, focusing on critical reading, writing, and analysis. Designed lessons and assessments that challenged students academically while building strong, supportive relationships that fostered personal and academic growth. Key Contributions: • Built strong student relationships while maintaining high expectations for discipline, accountability, and academic performance. • Enforced consistent standards by requiring on-time submission of work, fostering responsibility and preparation for future academic challenges. • Developed and adapted curriculum to meet Pre-AP standards, preparing students for advanced coursework. • Used differentiated instruction and assessment to meet varied learning needs.