Lizette D

Project Engineer

CTI • Full time

Jun 2022 - Present • 3 yrs 11 mos

1.Technical Standard and Demand Alignment:Align with the business needs of leading OEMs such as Geely, BYD, Li Auto, and BMW, accurately confirm the technical conditions of orders, and take the lead in formulating the Summary Table of Common Testing Standards which covers more than 80% of regular projects. This has improved project execution efficiency by approximately 30% and reduced the rework rate caused by ambiguous standards. 2.Quotation Strategy Optimization:Based on market competition dynamics and cost calculation, formulate differentiated quotation schemes (e.g., tiered pricing for bulk projects, premium strategies for new technology projects), driving the project bid-winning rate up by over 15% and increasing the average project profit margin by 8%. 3.Cross-departmental Collaboration Management:Establish a full-process collaboration mechanism for "quotation - execution - delivery", and link the technology, testing, and delivery teams to resolve docking bottlenecks. The on-time project delivery rate has increased from 85% to 98%, and customer repurchase willingness has been strengthened. 4.Technical Iteration and Innovation:Keep a close eye on the electrification and intelligent development trends of the automotive industry, proactively learn new standards for new energy vehicle component testing (such as ISO 12405 battery testing) and the latest VOC limit requirements, promote the company to add 2 special testing capabilities, and expand business boundaries.

PEA

SGS • Full time

Nov 2018 - Jan 2022 • 3 yrs 2 mos

1.Regional Service Operations: Coordinate the automotive testing service coordination in Shanghai and surrounding areas, execute over 200 testing projects annually, achieve a customer satisfaction survey score of 92 out of 100, and increase the regional business coverage rate by 20%. 2.Customer Relationship Management: Establish a customer demand ledger, accurately confirm core conditions such as testing parameters and cycles, and formulate a rapid complaint response mechanism (providing feedback on solutions within 24 hours). Reduce the customer complaint rate to below 3% and maintain cooperative relationships with core customers such as Geely, Chery, and Volkswagen. 3.International Project Quotation: Lead the quotation work for overseas SGS automotive testing projects, customize quotation schemes based on the regulatory requirements of different countries (e.g., EU ECE, US FMVSS), support the company's overseas business expansion, and drive a 12% annual growth in the signed contract value of overseas projects. 4.Special Test Management: Take the lead in material physical property tests (e.g., tensile and impact tests) and VOC testing projects in overseas markets, establish a three-level quality control process of "sample receiving - testing - report review", achieve a 100% accuracy rate of test results, and shorten the report delivery cycle by 15%.