Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
LorenzT
@lorenz_torres
Inbound and outbound Operations, B2B engagement and Process Optimization
Filippine
Inglese, Tagalog
Chi sono
Dynamic and results-driven BPO professional with 12 years of proven expertise across inbound and outbound operations, delivering exceptional performance in Technical Support, Customer Service, Sales, and B2B back-end service solutions. Adept at managing high-volume call environments, translate complex technical issues into clear, actionable solutions, build lasting client relationships, and drive revenue growth through consultative selling and upselling strategies. Skilled in collaborating with cross-functional teams to streamline processes and enhance service delivery.
Competenze
LorenzT
offline •
Consulta i miei servizi
Messaggistica ed email
I will be your virtual assistant for your business
Esperienza lavorativa
Customer Care Specialist
IBM • Full time
Feb 2014 - Nov 2015 • 1 yr 9 mos
To assist customers with their concerns about their vehicle such as warranty questions,minor technical problems, ordering of parts, and endorsing them over to the nearestdealership for major repairs on the vehicle.
