
MingZhe Ba
Supply chain support and opration
Competenze

Consulta i miei servizi

Esperienza lavorativa
User operation manager
Infinix Mobile • Full time
Oct 2020 - May 2025 • 4 yrs 7 mos
Led regional user operations for Infinix across Africa and South Asia, managing overseas teams and driving community growth, user engagement, and brand influence in multiple international markets. * Developed localized user operation strategies based on regional user behavior and market insights * Planned and executed online/offline campaigns aligned with new product launches to increase user growth, engagement, and brand awareness * Managed and expanded loyal user communities across major social media platforms through high-frequency engagement and community operations * Collaborated with KOLs, KOCs, UGC creators, and local fan communities to build brand reputation and social influence * Organized campus and community-based fan activities to strengthen product visibility and user loyalty * Experienced in cross-cultural communication, international community management, and emerging market user growth strategies
User operation
TikTok • Full time
Jul 2020 - Sep 2021 • 1 yr 2 mos
Managed online community operations for ByteDance’s education platform , focusing on user engagement, conversion growth, and operational strategy optimization. * Promoted to Operations Supervisor within 3 months * Managed a team of 21 members with an average performance completion rate of 125% * Led community operation strategy, SOP optimization, and user segmentation to improve user experience and conversion rates * Ranked Top 5 nationally among regional operation teams with consistently strong team performance * Maintained Top 4 nationwide conversion performance for three consecutive months across 200-user communities * Collaborated cross-functionally with product, marketing, and curriculum teams to improve operational workflows and campaign effectiveness * Participated in building the community operations SOP and team structure from 0 to 1 * Received nomination for ByteDance “Pragmatic & Bold” Award