Lucelia Macena

@lucymacena

Customer Success Analyst

Brasile

Portoghese

Alcune informazioni sono riportate in lingua inglese.

Chi sono

I am a Customer Success professional with over 5 years of experience focusing on B2B SaaS platforms and technology companies. I specialize in onboarding, ongoing account expansion strategies, and retention. My expertise includes data analysis for business engagement, stakeholder management, and driving revenue through plan upgrades and continuous operational improvement.... Continua a leggere

Competenze