l
luker30

Lucas D

@luker30

IT Support Analyst

Brasile
Portoghese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am an IT Support Analyst with experience in corporate systems, Windows environments, and Oracle databases. I specialize in data analysis and Business Intelligence using Power BI, SQL, and Python to support decision-making. I also develop system integrations using REST APIs and Laravel, focusing on technical efficiency and organizational growth.... Continua a leggere

Competenze

l
luker30
Lucas D
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza tecnica
I will provide remote it support, troubleshooting, and system administration
Siti web personalizzati
I will transform your excel spreadsheet into a custom web application

Esperienza lavorativa

Aviva

Aviva

Full time • 1 yr 3 mos

Service Desk Assistant

Mar 2021 - May 20221 yr 2 mos

Provided technical support and service desk assistance within the hospitality and tourism sector. Focused on resolving user requests, maintaining hardware and software infrastructure, and ensuring the operational efficiency of IT services for the organization's staff and guests.

IT Intern

Dec 2020 - Jan 20211 mo

Participated in an internship program focused on Information Technology operations. Assisted the technical team with routine maintenance, user support, and learning the foundational processes of corporate IT infrastructure and service management.