l
lunaops

Jessica

@lunaops

Hospitality Support Specialist l Multilingual Customer Service

Italia
Italiano, Francese, Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hospitality professional with 7 years of experience in hotels in Florence,including Michelin ⭐️ establishments.I speak 4 languages and am passionate about creating memorable guest experiences. My expertise includes managing guest communication, handling bookings on OTAs (Booking, Expedia), and overseeing reservations, quotes, availability, and reviews. I also offer concierge services, such as restaurant bookings and tailored experiences. I work for a well-known Italian wine e-commerce company Mon-Fri until 6 PM, so I respond to messages during my free time, mainly in the evenings and weekends.... Continua a leggere

Competenze

l
lunaops
Jessica
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Documenti modello e formattazione
I will set up your gmail and google workspace for your hotel
Consiglieri locali
I will arrange concierge services in florence for you