Wilbi Benitez
Take Back Control of Your Tech
Competenze
Consulta i miei servizi


Portfolio
Esperienza lavorativa
Home Lab Consultant
Self Employed • Part time
Jan 2024 - Present • 2 yrs 4 mos
1) Provided consulting services to 50+ clients on designing and optimizing Proxmox and TrueNAS environments for home lab and small- scale enterprise use. 2) Assisted clients with virtual machine deployment, LXC container configuration, networking setup, and ZFS-based storage management to improve system performance and reliability. 3) Guided users on backup strategies, system hardening, and secure configuration practices to enhance operational resilience and data protection. 4) Managed multiple concurrent client engagements while delivering tailored technical solutions based on individual infrastructure needs.
IT Support
Veterans Affairs • Part time
Aug 2023 - May 2024 • 9 mos
1) Provided Tier 1/2 technical support for hardware, software, and network issues supporting veterans and administrative staff, ensuring minimal downtime and high service reliability. 2) Collaborated with cross-functional IT teams to troubleshoot system connectivity, user authentication, and device configuration issues, improving overall user experience and resolution efficiency. 3) Installed, configured, and maintained Windows-based workstations, peripheral devices, and secure network connections while adhering to federal cybersecurity compliance standards.
Computer Programming Tutor
Self Employed • Part time
Aug 2022 - May 2024 • 1 yr 9 mos
1) Delivered individualized tutoring sessions in Python and Java, strengthening students’ understanding of object-oriented programming, debugging techniques, and algorithmic problem-solving. 2) Guided students through code optimization and structured development practices, reinforcing foundational concepts in data structures and software engineering principles. 3) Designed hands-on exercises and real-world programming scenarios to enhance technical competency and improve academic performance. 4) Assisted students with coursework, projects, and exam preparation, helping improve code quality and logical reasoning skills.