M Ibrahim

International Recruitment Manager

Safwat Al-Khaleej, Dammam, Kingdom of Saudi Arabia • Full time

Mar 2025 - Present • 1 yr 2 mos

• Full Cycle Recruitment Management in a multi-cultural, diverse strategic environment. • Directly working with the CEO, Manager of Operations, and Manager of Sales. • Collaborate with pre-vetted international staffing agencies from our partner network throughout the globe, including Southeast Asia, the Middle East, Australia, the UK, and Europe. • Source new agencies (if required) through due diligence to ensure alignment with KSA labor regulations and client expectations. • Validating shortlisted profiles before submission to the client, ensuring adherence to role requirements and KSA labor norms, and process Quality Assurance. • Facilitate seamless coordination between the client and staffing agency for candidate interviews. • Visa Issuance, Offer Management, KSA Onboarding Preparations, Post Arrival Process Management.

International Recruitment Assistant Manager

CGT Staffing, Warrendale, PA, USA • Full time

Feb 2023 - Mar 2025 • 2 yrs 1 mo

• Directly reported to the Vice President of Training & Quality Assurance at Systems Ltd., working closely with senior leadership, including the CEO and Account Managers at CGT Staffing, to improve the performance of the international technical recruitment team across onshore and offshore offices. • Trained both new and existing employees on recruitment and talent acquisition practices, including Applicant Tracking System (ATS) management, pre-screening, interviewing, background and reference checks, client relationship management, and contract signing. • Developed comprehensive training materials, including presentations, SOPs, and documents on HR and client policies. Conducted refresher training sessions, new recruitment training, and created supporting documents for employees. • Managed quality assurance (QA) for a team of over 25 recruiters, conducting weekly and monthly QA calibrations to measure training effectiveness. Designed and administered quizzes and assignments to track training outcomes. • Assisted team leads and floor managers with the creation and execution of quality action plans. Monitored recruiter performance by reviewing call records and identifying areas for improvement. • Created new SOPs to improve the quality and efficiency of the operations floor. Assisted with daily operations, providing support to the recruitment manager and team leads, and helping to collect and analyze data for quality and operational adherence. • Prepared and presented quarterly performance reports and KPIs to executives, providing insights into training effectiveness and team output. • Provided in-depth training on sourcing strategies (including Boolean searches), KPI management, handling escalations, managing client and stakeholder relationships, and participating in daily Scrum and huddles.

International Recruitment Assistant Manager

Systems LTD., Lahore, Pakistan • Full time

Feb 2023 - Mar 2025 • 2 yrs 1 mo

• Worked closely with employers in UAE and KSA to gather detailed job requirements and specifications. Drafted and reviewed key recruitment documents, including Demand Letters and Power of Attorney (PoA), ensuring they complied with UAE and KSA labor laws and aligned with client expectations. • Collaborated with consulates, immigration authorities, and clients to gather required documents (e.g., medical clearances, certifications) for visa applications and work permits. Facilitated the visa application process to ensure timely approvals. • Managed the Wakala (Authorization) process with KSA agencies, securing necessary approvals and certifications. Coordinated with KSA employers to ensure that Wakala was issued in compliance with local regulations. • Sourced candidates internationally, conducted initial screenings and interviews, and matched them to job roles as per the Demand Letter specifications. Ensured that all candidates met visa and employment requirements. • Ensured that all recruitment activities adhered to UAE and KSA labor laws, including the proper attestation of the Power of Attorney by the relevant embassy or consulate. Maintained up-to-date knowledge of labor laws and overseas recruitment policies. • Built and maintained strong relationships with clients, providing clear and timely updates on recruitment progress. Regularly communicated with employers to ensure their hiring needs were met. • Managed detailed records of recruitment activities, including candidate pipelines, client communications, and documentation related to the Demand Letter, Wakala, and Power of Attorney.