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AI Video Automation Specialist AI Video Creation AI Animation Video Editing
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Zoho Expert
Techxus Dynamics
May 2021 - Present • 5 yrs 4 mos
Zoho CRM & Customer Service Specialist with 5 years of hands on experience helping businesses streamline customer relationships, automate sales/support processes, and scale efficiently using Zoho tools. Expert in full CRM implementations, custom automations, and delivering exceptional customer service through optimized workflows. Key Experience Highlights Implemented and customized Zoho CRM for 20+ small-to-medium businesses, resulting in 40–60% improved lead conversion and response times Built advanced workflows, blueprints, and Deluge scripts to automate customer onboarding, follow-ups, ticketing, and support processes Optimized customer service operations by integrating Zoho CRM with tools like Zoho Desk, email platforms, and third-party apps for seamless support Migrated legacy data into Zoho CRM, cleaned duplicates, and set up real-time dashboards for better customer insights Provided ongoing training and support to teams, ensuring smooth adoption and maximum ROI on Zoho subscriptions Delivered end-to-end solutions including lead capture, pipeline management, reporting, and post-sale customer nurturing
AI Video Automation Specialist
Techverx
Dec 2025 - Jan 2026 • 1 mo
Leveraging a strong foundation in automation and efficiency, I now specialize in designing and implementing AI-driven video production workflows. I empower businesses to create scalable, high-quality video content for marketing, training, and communication. My role involves: • Developing and deploying AI video generation strategies for diverse client needs, resulting in significant reductions in production time and cost. • Utilizing leading AI video platforms (e.g., Synthesia, InVideo, Pictory) to produce engaging explainer videos, social media ads, and personalized marketing content. • Integrating AI video tools with existing content pipelines to automate script-to-video processes and enhance content velocity. • Optimizing video content for various platforms (e.g., TikTok, YouTube, Instagram) to maximize reach and engagement. • Providing expert consultation and training on AI video best practices and tool utilization.