Lucas M

E-commerce Web Developer and IT Support Specialist

Freelance Web Designer • Freelance

Jan 2022 - Present • 4 yrs 9 mos

Freelance professional with 7+ years of experience working with Shopify, WordPress and technical support, delivering 200+ projects for clients worldwide. I help businesses build, optimize and maintain high-performing online stores while also providing reliable IT support and technical troubleshooting. My expertise in e-commerce includes Shopify store development, theme customization, store setup, design improvements, performance optimization, product management, integrations, bug fixes and ongoing maintenance. I work closely with clients to ensure their stores are stable, fast and optimized for growth. In addition to e-commerce, I provide IT support services, helping clients resolve a wide range of technical issues. This includes Windows troubleshooting, fixing slow computers, resolving system errors, software troubleshooting, application crashes, installation and configuration of programs, and performance optimization. I also assist with network and connectivity issues such as WiFi problems, internet connection errors and basic network troubleshooting. My experience extends to website and infrastructure-related issues, including domain configuration, DNS setup, email configuration and general hosting-related troubleshooting. Additionally, I handle malware removal, basic system security improvements and technical problem-solving to ensure systems are stable and secure. My approach is focused on identifying the root cause of issues and delivering efficient, practical solutions. I am committed to providing clear communication, fast response times and reliable support, ensuring both your e-commerce platform and your systems run smoothly and efficiently.