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$
USD
I will provide technical support for your organization
Director of IT at Vital Systems Engineering (Vital.lk) with a strong background in enterprise infrastructure, cloud platforms (Azure & GCP), and operational process design. I specialize in building sc...
Livello 1
Ha soddisfatto determinati criteri di prestazione e mostra un forte potenziale nel marketplace.
Informazioni su questo servizio
Need hassle-free IT support for your business? I provide ongoing monthly IT support that keeps your desktops, servers, and users running smoothly across both Windows and Linux, so you can focus on growth instead of tech problems.
What's included:
- Desktop and laptop support (L1 & L2) for Windows and Linux
- Help desk for your users: troubleshooting, setup, account and access issues
- Server infrastructure support (L1 & L2): patching, services, backups, basic hardening
- IT consulting and process guidance
I own and operate an IT services company and support real organizations daily, so your team gets enterprise-grade help without an in-house hire.
L1 and L2 support is fully covered in the packages mentioned. L3 and above escalations, infrastructure design, complex incidents, project-level work is scoped individually so it's priced fairly for the work involved. Message me for a custom offer.
Please contact me before ordering so we can match the right package and price to your organization.
Dispositivo:
Desktop
•
Laptop
•
Server
Sistema operativo:
Windows
•
Linux
•
IOS
•
Android
Il mio portfolio
FAQ
Do you support both Windows and Linux?
Yes — desktops, laptops, and servers on both Windows and Linux. Tell me your environment and I'll confirm coverage before you order.
Do you handle L3 and above, not just L1/L2?
The packages here cover L1 and L2. L3 and above — escalations, infrastructure design, and complex incidents — I scope individually as a custom offer so it's priced for the actual work. Message me with the details and I'll quote it.
Is this ongoing support or a one-time fix?
This gig is ongoing monthly support with a set number of hours and users. If you just need a single server or desktop issue resolved, message me and I'll point you to the right option.
How do you connect to our systems?
Securely, by remote support tools or whatever access method your organization approves. Nothing is touched without your sign-off, and I work to your access and change policies.
Recensioni
3 recensioni per questo servizio
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per
Più rilevante
N ncfood
Cliente abituale
Stati Uniti
He was absolutely wonderful to work with. He completed the project ahead of schedule, delivered exactly what I asked for, and somehow made it even better than I had envisioned. His communication was excellent throughout the entire process, and he consistently followed through on every commitment he made....
200 USD-400 USD
Prezzo
7 giorni
Tempo
Utile?N ncfood
Cliente abituale
Stati Uniti
Maithri is the absolute BEST!! He is excellent with IT and he is the only one we use.
50 USD-100 USD
Prezzo
1 giorno
Tempo
Utile?S saibarker306
Cliente abituale
Australia
It’s always a pleasure working with you.
100 USD-200 USD
Prezzo
1 giorno
Tempo
Utile?
Recensioni
3 recensioni per questo servizio
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per
Più rilevante
N ncfood
Cliente abituale
Stati Uniti
He was absolutely wonderful to work with. He completed the project ahead of schedule, delivered exactly what I asked for, and somehow made it even better than I had envisioned. His communication was excellent throughout the entire process, and he consistently followed through on every commitment he made....
200 USD-400 USD
Prezzo
7 giorni
Tempo
Utile?N ncfood
Cliente abituale
Stati Uniti
Maithri is the absolute BEST!! He is excellent with IT and he is the only one we use.
50 USD-100 USD
Prezzo
1 giorno
Tempo
Utile?S saibarker306
Cliente abituale
Australia
It’s always a pleasure working with you.
100 USD-200 USD
Prezzo
1 giorno
Tempo
Utile?
