Malaika W

Senior Business Analyst

Daftra • Full time

Jul 2025 - Nov 2025 • 4 mos

— Led end-to-end delivery of ERP feature initiatives, acting as the primary bridge between product, engineering, QA, and accounting stakeholders, resulting in 40% faster approval cycles and reduced rework. — Owned requirements lifecycle from discovery through UAT, achieving 95%+ stakeholder satisfaction and reducing approval cycles by 40%. — Partnered with finance and compliance teams to ensure ZATCA e-invoicing compliance, mitigating regulatory risk. — Defined user stories, acceptance criteria, and release scope, supporting sprint planning and delivery tracking. — Standardized documentation and traceability practices, reducing rework and ambiguity across teams

Solution Architect

Gates Foundation • Full time

May 2025 - Aug 2025 • 3 mos

— Designed and implemented the complete Enterprise Architecture (EA) for the DAC platform funded by the Bill & Melinda Gates Foundation, including Technical, Data, Logical, Physical, and Analytics architectures, with a strong focus on cloud infrastructure design — Visualized server https requests and API calls using ArchiMate modeling language 3.2 and built data models and flows, user stories and use cases using UML notation.

Sr. Business analyst

TeckCave • Full time

Sep 2022 - Apr 2025 • 2 yrs 7 mos

— Acted as the primary liaison between business stakeholders, engineering teams, and external government entities, ensuring alignment throughout the delivery lifecycle. — Conducted as-is and to-be process analysis and drove business process re-engineering (BPR) initiatives to improve efficiency, and automation. — Elicited, analyzed, and documented functional and non-functional requirements using BRD, SRS, user stories, and acceptance criteria, ensuring clarity and traceability. — Led governmental level project named QIYAS, designed and modeled 40+ complex BPMN 2.0 workflows, covering core operations, integrations, exception handling, and decision logic — Defined acceptance criteria and prepared use cases for software features and enhancements to improve integration across Nafath, Raaqmi, and Qiyas systems.