Muhammad Zain

@malikzain316

Shopify VA, Product Listing, Order Fulfillment and Customer Support

Pakistan
Inglese, Urdu
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Your Shopify store isn't losing sales because of one big mistake. It's the small daily issues like poor SEO, incorrect product data, slow fulfillment, inventory errors, and unanswered customer messages. I help fix them. With 5+ years of Shopify experience and 3 years managing Shopify Plus operations, I've handled 250+ daily orders with 100% on time fulfillment. I help brands improve store operations, product listings, fulfillment, inventory, and customer support to increase efficiency and customer satisfaction.... Continua a leggere

Competenze

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malikzain316
Muhammad Zain
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Gestione store e-commerce
I will do shopify product listing
A partire da5 USD / progettoMaggiori dettagli
Gestione store e-commerce
I will be your shopify store manager
A partire da5 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Shopify

Customer Support &Live chat support for a Skincare Brand on Gorgias

Shopify • Freelance

Jul 2024 - Jan 2026 • 1 yr 6 mos

I worked in customer support and order management using Gorgias for a store based in one country, assisting customers in a single language. My responsibilities included responding to customer inquiries, resolving order related issues, providing shipping updates, and monitoring orders to ensure they were fulfilled on time. I also handled delayed orders carefully to maintain customer satisfaction. I successfully managed these responsibilities for more than 9 months while providing professional and efficient customer support.

Dropified

Dropshipping Product research

Dropified • Freelance

Apr 2022 - May 2024 • 2 yrs 1 mo

✅ Client Requirement: Find a product with 60+ ads on FB and high sales Identify 3 related product ads on FB Find 3 competitors selling the same product ✅ Approach & Tools Used: Ad Library to find trending products PPSpy to analyze sales and selling time Ad page insights for ad start time Google search to identify competitors ✅ Outcome: Completed this challenging project. Excited to take on similar projects with even more precision and efficiency!