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Manjunath. R
@manjunath_raj
Lead Technical Writer and Instructional Designer
India
Inglese
Chi sono
Strategic Technical Writing Leader specializing in AI-driven documentation solutions with a career spanning over 23 years. Achieved a 50% reduction in localization costs through content optimization. Automated document publishing workflow and improved efficiency up to 70%. Enhanced enterprise content using content reuse strategies and reduced manual authoring effort by 40%. Proven track record in building high-performing teams and implementing innovative strategies to enhance user experience.
Competenze
Manjunath. R
offline •
Consulta i miei servizi
Scrittura tecnica
I will create professional technical documentation
Portfolio
Esperienza lavorativa
Hewlett Packard
Full time • 22 yrs 3 mos
Lead Technical Writer
Jan 2013 - Dec 2024 • 11 yrs 11 mos
Leading end-to-end documentation strategy for enterprise products supporting global releases. Implementing AI-driven content optimization, reducing localization costs by 50%. Designing and executing content reuse architecture using AI-assisted workflows, reducing manual authoring effort by 70%. Automating publishing workflows, improving release efficiency by 70%. Reducing documentation volume by 40% during HTML5 transformation across 5 languages. Improving eLearning effectiveness by 30% for enterprise product onboarding. Mentoring and managing technical writing teams to improve delivery quality and consistency. Partnering with product, engineering, and support teams to align documentation with release cycles.
Lead Web Publisher
Jan 2007 - Dec 2012 • 5 yrs 11 mos
Managed end-to-end publishing for enterprise documentation portals. Delivered critical product updates and support content within 24-hour SLAs. Automated publishing workflows, improving efficiency by 70%. Collaborated with global stakeholders to streamline content delivery processes.
Subject Matter Expert
Jul 2002 - Dec 2006 • 4 yrs 5 mos
Led technical escalation handling for North American customers. Reduced issue resolution time by 40% through knowledge base optimization. Managed operations planning, improving productivity by 20%.
