m
marcel_lucabv

Marcel H

@marcel_lucabv
5,0(1)

Virtual Assistant for Customer Support, Operations and CRM Tasks

Paesi Bassi
Olandese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Dutch-English Virtual Assistant with hands-on experience in remote customer support, CRM/helpdesk operations and day-to-day business administration. I currently support clients using tools like Gorgias and Trengo, handling customer inquiries, email and chat support, follow-ups, data entry and operational tasks. My background in entrepreneurship, transport operations and customer service has taught me to work independently, stay calm under pressure and take ownership of my work. I am reliable, accurate, practical and easy to communicate with. My first Fiverr client rated my work 5 stars.... Continua a leggere

Competenze

m
marcel_lucabv
Marcel H
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Profili LinkedIn
I will professionally improve your linkedin profile and CV
5,0(1)
A partire da45 USD / progettoMaggiori dettagli
Gestione budget personale
I will create a professional custom excel budget planner
A partire da35 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Remote_Support Nederland

Remote Customer Support Agent

Remote Support Nederland • Freelance

Jul 2026 - Present • 3 mos

Providing remote customer support and operational assistance. Handling customer calls, service requests, customer information and follow-up tasks in a professional remote working environment.

IRMS

Customer Support Agent

IRMS

Jun 2026 - Present • 4 mos

Providing customer support for e-commerce clients using Gorgias and Trengo. Handling customer inquiries, order-related questions, follow-ups and administrative support while maintaining clear and professional communication.

Inter_Travel

Owner / Operations & Customer Service

Inter Travel • Lavoratore autonomo

Oct 2024 - Present • 2 yrs

Managing day-to-day operations, customer communication, planning, supplier coordination, quotations and administrative tasks for an international passenger transport business. Responsible for solving operational issues, coordinating services and maintaining clear communication with customers and partners.

1 Recensioni
5,0

(1)
(0)
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Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    5
1-1 di 1 recensioni
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    Profili LinkedIn

    Utile?
    Sì
    No