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mariabmts

Maria

@mariabmts

Customer Service and Transcription Specialist

Egitto
Inglese, Arabo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a detail-oriented and reliable professional with experience in customer support and transcription. I specialize in providing clear, professional communication, assisting customers with their questions and concerns, and resolving issues efficiently. I also offer accurate transcription services with strong attention to detail, ensuring that audio and video content is converted into clear, well-organized text. I am committed to meeting deadlines, maintaining confidentiality, and delivering high-quality work that meets each client’s needs.... Continua a leggere

Competenze

m
mariabmts
Maria
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Trascrizione
I will transcribe audio and video files with high accuracy

Esperienza lavorativa

Concentrix

customer serivce

Concentrix • Full time

Apr 2024 - Jul 2024 • 3 mos

Provided professional customer service by assisting customers with inquiries, resolving issues efficiently, and ensuring a positive customer experience. Communicated clearly and professionally while handling a variety of customer needs and concerns. Developed strong problem-solving, active listening, and communication skills, while maintaining patience and professionalism in a fast-paced environment. Consistently focused on understanding customer needs, providing accurate solutions, and contributing to high levels of customer satisfaction.