
Maria S
Bookkeeper
Competenze

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Esperienza lavorativa
Customer Success Direct Service of QuickBooks
Foundever • Full time
Apr 2024 - Present • 2 yrs 5 mos
Managed full-cycle bookkeeping for small business clients using QuickBooks Online, ensuring 100% GAAP compliance. Assisted with payroll processing for contractors and employees, including setting up tax withholdings and employment details. Ensured accuracy of payroll tax forms such as Form 941, 1099s, and W2s. Handled bank reconciliations, financial statement generation, and managed Accounts Receivable and Payable. Provided floor support for new agents.
Customer Service Representative
Teleperformance • Full time
May 2019 - Feb 2020 • 9 mos
Managed hotel reservations for clients under the Hotels.com brand. Provided professional customer support, handled booking inquiries, and ensured a seamless reservation process for international travelers.