
Mark Jerry
Website Developer
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Community Manager
J and J International • Freelance
Apr 2024 - Present • 2 yrs 1 mo
Managed and grew online communities across platforms Engaged with community members by responding to comments, messages, and discussions in a timely and professional manner Developed and implemented content strategies to increase engagement, reach, and brand awareness Monitored community feedback and provided insights to improve products and services Organized online events, campaigns, and discussions to strengthen community interaction Enforced community guidelines to maintain a positive and respectful environment Collaborated with marketing and content teams to align messaging and campaigns Tracked performance metrics and prepared reports on growth, engagement, and user behavior.