
Muhammad Subhan
Digital Marketer
Competenze

Consulta i miei servizi


Portfolio
Esperienza lavorativa
E-commerce Store Manager (Shopify)
Crown • Freelance
Jan 2025 - Present • 1 yr 9 mos
Built and managed a complete Shopify watches store: product listings, store design and conversion optimization, Meta ad campaigns, and order/customer management.
Complaint Handling
PITB Incubation Wing • Full time
Dec 2025 - Sep 2026 • 9 mos
• Handled citizens' complaints related to government departments and provided accurate guidance and support • Recorded complaints in the CRM system with complete and verified information • Forwarded complaints to the concerned departments for resolution while maintaining professional communication with citizens
Email & Chat Support Representative
Mindbridge • Full time
May 2024 - Mar 2025 • 10 mos
• Provided customer support over email and chat with timely, accurate and professional responses • Maintained a friendly, helpful tone across all customer interactions • Documented customer feedback, interactions and transactions, and completed data entry tasks (Uber Eats, Door Dash) accurately