Martins A.

Zapier & Make.com Automation Expert | Workflows, CRM & AI Integration

Trustwise Marketing Agency • Freelance

Jun 2025 - Present • 11 mos

While most freelancers set up basic Zaps, I built automation ecosystems. Trustwise Marketing trusted me to architect their system from the ground up. For example, I built a Make.com automation that captures every new lead from their website, enriches it via API, scores it using an AI agent, pushes it straight into HubSpot CRM, and fires a personalised Slack alert to the sales rep, all in under 30 seconds, zero human touch. That single workflow saves their team 10+ hours a week and eliminates their entire manual follow-up process. I delivered end-to-end Zapier automation across their entire marketing stack CRM integrations (HubSpot), Shopify order workflows, and Google Sheets data pipelines. Built multi-step automations using webhooks, API connections, and custom logic to eliminate repetitive tasks and sync data in real time. I also expanded their stack with Make.com for complex multi-branch workflows, implemented n8n where self-hosted flexibility was required, and developed AI agent triggers to automate client communications and lead routing. Key results: ✅ Reduced manual data entry by 80% through Google Sheets + HubSpot integration ✅ Automated Shopify order-to-CRM sync via Zapier + webhook pipelines ✅ Built an AI-powered lead qualification workflow using API calls and conditional logic ✅ Delivered 15+ active Zaps and Make.com scenarios still running in production If you want workflows that actually move the needle, let's build something that works while you sleep.

AI Voice Agent & Automation Expert | VAPI, Retell AI & CRM Integration

Wachstum Swerkstatt • Freelance

Aug 2025 - Dec 2025 • 4 mos

Wachstum Swerkstatt was losing leads every night, their phones went unanswered. I fixed that with a VAPI AI voice agent that never sleeps, never misses a call, and books appointments automatically — 24/7 For example, I deployed a VAPI-powered AI voice agent that handles inbound calls 24/7, qualifying leads, answering questions, and booking appointments directly into their CRM, all without a human ever picking up the phone. That single automation replaced the equivalent of a full-time receptionist and cut their lead response time from hours to seconds. I built and managed their full AI voice infrastructure using both VAPI and Retell AI, handling outbound prospecting campaigns, inbound lead qualification, and automated appointment booking across multiple pipelines. Every AI agent was connected to their CRM via Make.com and n8n workflows, ensuring every call, lead, and booking was logged and actioned in real time. I also built the supporting automation layer, Make.com multi-step workflows that triggered follow-up sequences post-call, n8n pipelines that synced qualified leads into their CRM instantly, and AI agent logic that dynamically routed inbound and outbound calls based on lead score and intent. Key results: ✅ Deployed VAPI & Retell AI voice agents handling 300+ inbound & outbound calls per month ✅ Automated appointment booking end-to-end, zero manual scheduling ✅ Built an AI-powered lead qualification flow that filtered and scored leads before CRM entry ✅ Reduced cost-per-qualified-lead by 60% through outbound AI voice agent campaigns ✅ Connected full call automation stack via Make.com + n8n with live CRM sync If you want AI voice agents that qualify leads, book appointments, and run your inbound and outbound operations while you sleep, let's talk.