
Marveleng M
Certified CRM and Business Automation Specialist
Competenze

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Esperienza lavorativa
CRM & Business Automation Specialist
CRM Africa • Freelance
Jan 2024 - Present • 2 yrs 4 mos
Implemented full CRM setups for businesses using Salesforce, HubSpot, Zoho, Monday.com, Pipedrive, Freshsales, Odoo, and EspoCRM. Designed and deployed automated workflows across multiple platforms using Zapier, Make (Integromat), n8n, and AI agents to streamline lead management, email campaigns, and internal processes. Successfully migrated complex datasets from legacy systems to modern CRMs with zero data loss, mapping, and validation for clean transitions. Integrated business tools including Slack, Google Sheets, Shopify, Apollo, HoneyBook, Dubsado, and various marketing platforms for seamless data flow. Developed dashboards, reports, and analytics to provide actionable insights for sales, HR, and operations teams. Reduced manual work for clients by 40–70% through automation of repetitive tasks, freeing teams to focus on revenue-generating activities. Consulted with startups, SMEs, and growing businesses to recommend optimal CRM strategies, platform combinations, and automation solutions.