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Chi sono
Compliance and Operations professional with experience in regulatory and billing compliance in the telecommunications industry. I work as a Compliance Specialist, auditing calls and cases to ensure processes follow internal and external policies. I create dashboards, support automation, perform quality analysis, and document process updates. I work with JIRA, Confluence, Salesforce, and Excel, and I am learning software development to deliver compliance-driven technical solutions.... Continua a leggere