m
masafuji

Masahiro

@masafuji
Malesia
Giapponese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi! I am a Native Japanese speaker based in Malaysia with a dual career as a Senior BPO Trainer and a Professional Japanese Tutor (active since 2020 at universities & online). Unlike casual translators, I don't just speak the language; I teach the logic, grammar, and proper business etiquette ("Keigo") behind it. My Expertise: Business Translation: Professional emails & corporate docs. AI Post-Editing: Making AI text sound 100% natural. Tech & Gaming: Deep knowledge of PC hardware & games. I guarantee professional, error-free Japanese. Let's work together!... Continua a leggere

Competenze

m
masafuji
Masahiro
offline • 

Consulta i miei servizi

Traduzione
I will l write or edit professional business japanese emails

Esperienza lavorativa

Senior Trainer & QA Specialist (Japanese Market)

Concentrix • Full time

Jul 2020 - Present5 yrs 11 mos

Responsible for training native Japanese agents for global projects. Teach proper business Japanese (Keigo), cultural nuances, and customer service etiquette. Conduct Quality Assurance (QA) to ensure high standards in communication. Create and localize training materials and operation manuals.

Professional Japanese Tutor

University & Online Platforms • Part time

Aug 2018 - Present7 yrs 10 mos

Teaching Japanese language to international students and business professionals (4 days/week). Specializing in grammar correction and natural conversation flow. Experience teaching business Japanese to corporate employees. Providing detailed feedback on writing and pronunciation.

Trainer (Japanese Market)

Sutherland • Full time

Jan 2018 - May 20202 yrs 4 mos

Conducted training for Japanese customer support agents. Facilitated product knowledge and soft skills training. Monitored agent performance and provided coaching. Managed training schedules and reporting.