Enoch Matthew

Business Automation & CRM Systems Specialist

Real Estate Photo and Video Services | Elevate Your Property Listing • Freelance

Aug 2025 - Present • 11 mos

I specialize in helping businesses build efficient, scalable operational systems using GoHighLevel to improve lead management, customer communication, sales performance, and overall business productivity. In my role, I work directly with business owners, coaches, consultants, agencies, and service providers to design and implement customized CRM environments that support the entire customer lifecycle—from lead capture and qualification to onboarding, retention, and ongoing client engagement. My responsibilities include developing sales pipelines, configuring automated workflows, building marketing funnels, creating client onboarding systems, and integrating essential business tools into a unified ecosystem. By eliminating fragmented processes and replacing manual tasks with automation, I help businesses operate more efficiently while delivering a better experience for their customers. I have led projects involving complete GoHighLevel account setup, CRM restructuring, workflow automation, email and SMS campaign implementation, membership site configuration, appointment scheduling systems, and third-party integrations. Each solution is tailored to the client's objectives, ensuring their technology supports growth rather than creating operational bottlenecks. Beyond implementation, I provide strategic guidance on process improvement, automation opportunities, customer journey optimization, and system scalability. My focus is not only on building systems but also on ensuring they deliver measurable business value through improved efficiency, higher conversion rates, and stronger client retention.

CRM Implementation & Marketing Automation Consultant

Business Consort • Freelance

May 2025 - Present • 1 yr 2 mos

I partner with business owners, agencies, coaches, consultants, and growing organizations to design and implement CRM and marketing automation systems that improve operational efficiency, strengthen customer relationships, and support long-term business growth. My primary responsibility is transforming disconnected business processes into streamlined, automated systems that allow companies to manage leads, clients, communications, and sales activities more effectively. By leveraging GoHighLevel, I create customized solutions that centralize customer data, automate repetitive tasks, and provide greater visibility into every stage of the client journey. I have successfully delivered projects involving CRM architecture, sales pipeline development, lead capture systems, automated follow-up campaigns, appointment scheduling workflows, membership platforms, customer onboarding processes, and business automation strategies. Each implementation is tailored to the specific needs of the organization, ensuring the system aligns with existing operations and future growth plans. In addition to technical implementation, I work closely with clients to evaluate their current workflows, identify process gaps, and recommend automation strategies that improve performance and reduce operational inefficiencies. This consultative approach enables businesses to improve lead response times, increase customer engagement, and create more consistent service delivery. My experience also includes integrating third-party applications, configuring reporting dashboards, managing CRM migrations, developing client portals, and providing ongoing optimization support to ensure systems continue to perform as businesses scale.

GoHighLevel CRM & Automation Consultant

Free Bird Cosmetics • Freelance

May 2025 - Present • 1 yr 2 mos

As a GoHighLevel CRM & Automation Consultant, I work with coaches, consultants, agencies, real estate professionals, and service-based businesses to design, implement, and optimize business systems that improve lead generation, customer engagement, sales processes, and operational efficiency. My role involves analyzing existing business workflows, identifying inefficiencies, and building customized GoHighLevel solutions that streamline customer acquisition and retention. I have successfully developed and managed CRM infrastructures, automated sales pipelines, lead nurturing campaigns, appointment booking systems, client onboarding processes, membership platforms, and marketing automation strategies tailored to individual business objectives. Key responsibilities include creating high-converting sales funnels and landing pages, configuring automated email and SMS follow-up sequences, setting up workflow automations, integrating third-party applications, managing calendar systems, and implementing customer relationship management processes that improve conversion rates and client communication. I regularly conduct system audits and optimization projects to enhance performance, eliminate manual tasks, and improve overall business productivity. My work also includes migrating businesses from multiple software platforms into a centralized GoHighLevel ecosystem, enabling clients to manage their marketing, sales, and customer interactions from a single platform. Throughout my projects, I have helped businesses establish structured processes that support scalable growth, reduce administrative workload, improve lead response times, and create a more seamless customer experience. I collaborate closely with business owners to ensure every system aligns with their operational goals and long-term growth strategy.