Mayu Wick

Software Engineer

RightApps PTY ltd • Full time

Dec 2018 - Present • 7 yrs 5 mos

As a Software Engineer, I successfully led a cross-functional team to develop a web application that increased user engagement by 35%. I optimized an existing application to reduce load times by 50%, significantly enhancing user experience. Additionally, I established a code review process that cut down post-release bugs by 40% and mentored junior developers, improving their skills and productivity. My contributions to open-source projects also allowed me to network and grow within the developer community.

Graphic Designer

Fiverr • Freelance

Dec 2014 - Present • 11 yrs 5 mos

I have achieved several important milestones as a graphic designer. I've consistently delivered high-quality projects on time and received recognition and awards for my work. My designs have contributed to client growth and enhanced brand images. I successfully led a brand redesign and developed innovative solutions to complex challenges. Additionally, I've improved my skills with new tools, mentored junior designers, and streamlined processes to reduce turnaround times. My efforts have resulted in high client satisfaction and involvement in socially impactful projects. Overall, these achievements highlight my commitment to excellence in graphic design.

System Support Associate

NIBAYA SL PVT LTD • Full time

Dec 2016 - Dec 2016 • 0 mos

In this role, I achieved a 30% reduction in incident response times and developed a knowledge base that decreased repetitive inquiries by 25%. I led cross-training initiatives to enhance team versatility and created a user training program that resulted in a 40% reduction in issues. Additionally, I implemented automation, which increased efficiency by 20%. I also analyzed performance metrics to improve service delivery and established user feedback loops to enhance satisfaction. This summary highlights my key contributions in this position.