
Mazhar
Microsoft 365 Setup and Support Specialist
Competenze

Consulta i miei servizi


Esperienza lavorativa
IT Support Officer
365 Care Group • Full time
Oct 2025 - Present • 1 yr
Provide Microsoft 365 support and administration for staff and the organization. Create and manage user accounts, licenses, and mailboxes in Microsoft 365 Resolve Exchange Online, Outlook, Teams, and OneDrive issues Manage users, groups, and access in Microsoft Entra ID Configure Conditional Access policies and MFA Assign licenses using group-based licensing Set up guest (B2B) access for external users Configure Self-Service Password Reset (SSPR) Troubleshoot login problems using Entra sign-in logs Sync on-prem Active Directory with Entra ID using Entra Connect Handle support tickets and communicate clearly with users
IT Assistant (Intern)
KIPS Education System • Full time
Jul 2025 - Oct 2025 • 3 mos
Worked as an IT Assistant intern, supporting day-to-day IT operations for the organization. Assisted with managing user accounts, groups, and permissions in Active Directory Supported Windows Server administration and routine maintenance Troubleshot network issues, including connectivity, LAN, and device problems Provided technical support to staff for hardware, software, and account issues