
Meghna M
Learning Technology AI Transformation Lead
Competenze

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Esperienza lavorativa
Process Developer
Genpact • Full time
Mar 2017 - Oct 2021 • 4 yrs 7 mos
Managed learning operations including training assignments, certification tracking, and learner data accuracy across large user bases. Collaborated with HR, trainers, and business stakeholders to ensure seamless delivery of learning programs. Played a key role in e-learning module development and assessments, improving learner engagement and knowledge retention. Acted as a liaison between business teams and LMS administrators to resolve system and process-related issues efficiently. Contributed to process improvement initiatives, enhancing LMS workflows and reducing manual effort. Supported RPA-based automation for learning paths and assessments, improving operational efficiency and scalability. Ensured audit readiness and compliance by maintaining accurate training records and reporting. Supported LMS implementations for global clients, contributing to successful deployments across large user bases and multiple geographies.