Mercy Abigail

GoHighLevel CRM Systems Specialist

HighLevel Agency UK - GoHighLevel Consultant Service • Freelance

Apr 2024 - May 2024 • 1 mo

I worked with AI OP to help businesses build and improve their GoHighLevel systems for sales, marketing, and customer management. I helped structure CRM accounts, create custom pipelines, and build workflow automation for lead capture, follow up, and customer journeys. I also worked on landing pages and sales funnels designed to bring in and qualify leads, while setting up AI Chatbots and automated communication to improve response times. I helped organize customer information through custom fields and contact management, connected marketing and sales processes, and reviewed existing workflows to find areas for improvement. My work helped create a more organized CRM environment, reduce repetitive tasks, and improve how businesses managed leads and customer interactions.

GoHighLevel CRM and Workflow Consultant

Smart Web Agency LTD • Freelance

Dec 2023 - Jan 2024 • 1 mo

I worked with Smart Web Agency to improve their client marketing and sales systems using GoHighLevel. I helped configure CRM accounts, build sales pipelines, and create workflow automation based on each client's business process. I also developed lead capture forms, booking calendars, and automated email and SMS follow up to improve communication with prospects. I worked on landing pages and sales funnels to support lead generation and conversion, while also connecting third party tools to improve the overall workflow. My work helped create more organized CRM systems, reduce repetitive tasks, improve lead response times, and give clients a smoother way to manage their customer journey.

GoHighLevel Funnel and Automation Consultant

Bluestone Metals & Chemicals • Freelance

Oct 2023 - Nov 2023 • 1 mo

I worked with Bluestones Business Agency to improve their lead generation, and customer follow up with GoHighLevel. I created sales funnels, landing pages, websites, forms, surveys, and appointment booking systems for their marketing campaigns. I also organized their CRM, created pipeline stages, and built automated workflows for email and SMS communication. I set up lead nurturing sequences, AI Chatbots, and appointment reminders to help the team respond to prospects faster. I also connected external tools and reviewed the automation process to reduce manual tasks and improve the overall customer journey.