I will provide helpdesk support for your staff

Thank you for visiting my Gig!

As a Helpdesk Ticket System Administrator/Manager with over 1 year of experience, my role involves efficiently managing and resolving IT issues and requests by leveraging a variety of administration tools. Whether it's provisioning access, or addressing software-related queries, I thrive in providing timely and effective solutions. My commitment to exceptional service ensures that staff members receive the support they need

• Help Desk support proficiency
• Help desk software, databases.
• Remote controlStrong client-facing and communication skills.
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• Ticketing Systems
• Microsoft 365 Admin Panel
• RemotePC - Enterprise
• Comcast Internet Management system
• Microsoft Outlook
• Microsoft Team

For more details about my expertise and skillset, please feel free to contact me!

Thank you!