Alcune informazioni sono riportate in lingua inglese.
Chi sono
IT Service Management (ITSM) Specialist with expertise in Jira Service Management and ServiceNow solutions. Skilled in ITSM configuration, workflow automation, SLA management, incident management, troubleshooting, and ITIL-based service delivery. I help businesses optimize IT operations through structured service desk setup, workflow design, automation, and system optimization tailored to organizational requirements.... Continua a leggere