Michael steven

AI Automation Specialist

Jul 2023 - Present • 3 yrs 3 mos

Designed and implemented AI-powered automation systems that help businesses reduce repetitive tasks, improve productivity, and streamline daily operations. Built intelligent workflows using n8n, Make.com, Zapier, OpenAI, Claude, APIs, webhooks, and custom integrations. Developed AI agents and automated processes for lead capture, customer support, CRM updates, data processing, notifications, and business operations. Integrated third-party applications and databases to create reliable end-to-end workflows. Worked with clients to understand their processes, identify automation opportunities, troubleshoot workflow issues, and deploy scalable solutions. Also handled API authentication, error handling, testing, workflow optimization, and documentation. Focused on creating practical, secure, maintainable automation systems that deliver measurable business value.

AI Agent & Automation Developer

Oct 2022 - Present • 4 yrs

Developed AI agent systems and automated business workflows for startups, entrepreneurs, and small businesses. Specialized in connecting AI models, business applications, databases, APIs, and communication platforms into unified automation systems. Built AI assistants, lead-generation workflows, customer-support automations, data-processing pipelines, and internal productivity tools using OpenAI, Claude, n8n, Make.com, MCP, OpenClaw, Docker, and REST APIs. Configured triggers, actions, webhooks, authentication, conditional logic, data transformation, and error handling to ensure dependable workflows. Assisted with debugging existing automation systems, improving workflow performance, and deploying solutions to cloud or self-hosted environments. Prioritized clean implementation, scalability, security, documentation, and a smooth client experience from development through deployment.