m
michale_king

Michale K

@michale_king

Sales Operations Analyst Rev Ops

India
Inglese, Tamil
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am experienced in service renewals and quoting with a demonstrated history of working in the information technology and services industry. I am skilled in Salesforce, Oracle Sales cloud, Microsoft office and Team Building. I have advanced skills in Oracle sales tools, CPQ and Salesforce (SFDC).... Continua a leggere

Competenze

m
michale_king
Michale K
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Digitazione dati
I will do data entry, PDF to word, and typing work

Esperienza lavorativa

Oracle

Business Analyst

Oracle

Feb 2019 - Jun 20201 yr 4 mos

Worked for Global Sales and Consulting Operations, my job role emphasizes on Fusion CRM /CPQ and other L2 applications which involves Quoting & Drafting ODs, Order management process, Provisioning etc. Good knowledge and Hands-on experience on Oracle sales Cloud, Web Quote Tool, GSI. (Global Single Interface/Instance), CPQ (CPQ Configure Price Quoting ) and DAS (Deal Approval System) approval system tools. (Oracle Applications to prepare Quotations for buying products). Knowledge of Cloud Analysis to verify and retrieve details using additional tools like OIP Lite ,BUG DB, Right now tool, SPM, SPS, MOS , CLM,OPC Infra ,Cloud renewals, Cloud contract analyst. Providing Cloud and Non-Cloud Tier 2 Level Support to Oracle internal users on Sales application Incidents (E-mail). Supporting Users to quote the products based on their requirements both in Quote and syncing the Quote with Opportunity. Prioritizing issues and handling Escalations to provide timely help and raising tickets to correct the ARR value of the Contract. Good Process knowledge on oracle cloud products (PaaS and IaaS) Universal Credits and Oracle Sales Tools. Provided advanced support for Oracle's Sales organization with added expert roles and duties as well as project managing various aspects of our team.