Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Faisal
@micheal_assist
Customer Support QA Specialist Excel Canva Expert
Pakistan
Inglese, Urdu
Chi sono
Detail-oriented Customer Support Specialist, Chat QA Auditor, and Data Analyst experienced in error tracking, quality assurance, and operational reporting. With a 70 WPM typing speed, I deliver fast, accurate support while ensuring strict QA compliance. I also build clear Excel/Sheets reports and design visual assets using Canva. Core Services:
• Live Chat & Email Customer Support
• QA Auditing & Error Tracking
• Excel & Google Sheets Data Entry/Reporting
• Custom Graphic Design via Canva
• Fast & Accurate Data Processing (70 WPM)
Let’s connect and optimize your operations!
Competenze
Faisal
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will provide customer support, live chat, and data entry
Assistenza clienti
I will be your ecommerce live chat and email support specialist
Portfolio
Esperienza lavorativa
Customer Support Specialist / Quality Assurance Representative
IT Services Hub • Full time
Jun 2024 - Sep 2026 • 2 yrs 3 mos
Handled direct customer care inquiries, delivering clear, prompt, and high-quality responses. Monitored agent performance and conducted daily Quality Control (QC) tracking to identify and log operational errors. Developed custom spreadsheets and Google Apps Script tools to track agent error rates, summarize key metrics, and support coaching sessions. Identified common workflow mistakes and provided feedback to improve service quality and team efficiency.
