Michelle Sithol

@michelle_sithol

Virtual Assistant and Customer Support Specialist

Zimbabwe
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Need reliable support for your business? I help with customer support, virtual assistance, email and chat support, CRM management, appointment scheduling, data entry, and admin tasks. I have experience supporting US customers, training teams, handling escalations, and working in busy customer service environments. I’m easy to work with, quick to learn new systems, and focused on accuracy, clear communication, and getting the job done properly.... Continua a leggere

Competenze

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michelle_sithol
Michelle Sithol
offline • 
Tempo di risposta medio: 2 ore

Consulta i miei servizi

Editing di contenuti generati dall'IA
I will edit and humanize ai content, proofread and rewrite ai text
A partire da5 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

DASH

Team Manager | Customer support specialist | Trainer & Quality Analyst

DASH • Full time

Mar 2023 - Apr 2026 • 3 yrs 1 mo

I specialize in customer support, team leadership, training, and quality management within fast-paced BPO environments. I have experience supporting US-based healthcare and customer service campaigns, coaching agents, monitoring KPIs, handling escalations, and improving overall team performance. With experience as an International Trainer, Team Lead, and Quality Analyst, I focus on delivering excellent customer experiences while helping teams grow and meet performance goals. I am adaptable, detail-oriented, and committed to providing professional and reliable support.