Miguel Lopez
Salesforce Certified Specialist, Optimizing Workflows, Automation solutions
Competenze
Consulta i miei servizi


Esperienza lavorativa
Coppel
Full time • 6 yrs 3 mos
Senior Salesforce CRM Programmer
Sep 2024 - Present • 1 yr 11 mos
Currently serving as a Senior Programmer specializing in Salesforce CRM. Responsible for developing and maintaining CRM solutions to optimize business processes and customer relationship management within the organization.
Senior CRM Analyst
Apr 2023 - Sep 2024 • 1 yr 5 mos
Performed high-level analysis of CRM systems to improve operational efficiency. Focused on data management and system enhancements to support customer-centric business strategies and technical requirements.
Operations Analyst
May 2020 - Apr 2023 • 2 yrs 11 mos
Served as an Operations Analyst focusing on Salesforce CRM and customer service projects. Managed operational workflows and implemented project improvements to enhance the overall customer experience.