I will set up a chatwoot help desk and shared inbox for your business
AI Agent, Help Desk and Ordering Systems Developer
Informazioni su questo servizio
Running support out of email and DMs gets messy fast. I set up a private customer support help desk and shared inbox on your own server, so every website chat and email lands in one place your team can see and answer together.
Built on Chatwoot, open source. No per agent fees, no vendor lock in, you own the data. You pay for the setup and for getting it production ready, not for the software.
WHAT YOU GET
Website live chat widget on your site
Shared email inbox on your own domain
Agent accounts with roles, so nobody answers the same message twice
Canned replies for the questions you answer every day
Your own domain with SSL
Email delivery for notifications and password resets
Backups and update guidance so it keeps running
SERVER NEEDED
A VPS with about 4 GB RAM, 2 CPU cores and Ubuntu. I can point you to a provider if you do not have one yet.
I run this same platform in production for a hospitality business handling hundreds of messages a day, so I have already met the deployment pitfalls before they reach you.
Message me before ordering so we can confirm channels, team size and server plan. That decides which package fits.
Tipo di software:
Area di lavoro
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CRM
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Il mio portfolio
FAQ
What does it cost to run each month?
A server from about 7 to 15 dollars a month, paid to your host directly. No per agent fee, and no per message fee on website chat or email.
Do I need my own server?
Yes, and I will help you choose one before you order. It stays in your name, so the server, the data and the account all remain yours.
Can my whole team use it?
Yes. Everyone gets their own login, conversations can be assigned, and you can see who replied to what. Standard covers three agents, Premium is unlimited.
What if I already use something else?
Tell me what you have now. If it is working I will say so instead of selling you a replacement. If it is not, I can set this up and move your team across.
How long will it take?
Starter Desk is 5 days, Team Desk 10 days, Complete Desk 14 days. The hands on work is usually a few hours. The extra time covers your domain settings taking effect, testing with your team, and revisions.
Which channels are included?
Website live chat and a shared email inbox are included in every package. If you need other channels connected, message me before ordering so I can scope it properly and tell you what is possible.
Do you offer ongoing maintenance?
Not inside this gig. Once your desk is live and you know your real usage, I can quote a separate monthly plan for updates, backups and monitoring. Many teams run it themselves with the guide I hand over.
Will you train my team?
Yes. Every package ends with a short walkthrough call so your team knows how to use the shared inbox, assignments and canned replies from day one. I also leave a written quick start guide.

