
Daniel M
QA Engineer Manual Automation Test Analyst
Competenze

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Esperienza lavorativa
Test Engineering Analyst
Accenture • Full time
Jun 2022 - Jul 2025 • 3 yrs 1 mo
Created detailed test cases from requirements for comprehensive coverage. Executed manual tests across UIs and workflows, and ran automated suites for functional and regression validation. Documented and reported defects, verified fixes, and collaborated with developers and product managers. Improved manual test processes and reviewed automated scripts for reliability and maintainability.
Customer Service Representative
Asda • Part time
Nov 2011 - Jan 2012 • 2 mos
Assisted customers in a retail environment, managing transactions and resolving queries to maintain a positive shopping experience.
Customer Service Representative & Technical Support
TalkTalk • Full time
Sep 2009 - Aug 2010 • 11 mos
Provided combined customer service and technical support, troubleshooting connectivity issues and managing account inquiries for telecommunications users.