I will handle your german mail and chat
Automation Expert Customer Support Specialist IT Solutions
Informazioni su questo servizio
Is your business expanding into German-speaking markets? I'll handle your German customer support professionally and efficiently.
I have extensive experience in customer service at major companies including Deutsche Telekom and other leading firms. Your German-speaking customers will always receive fast, friendly, and professional responses.
What I offer:
Email customer support in German
Live chat support
Phone support (inbound)
Complaint handling & escalation management
Order, billing & technical support queries
Knowledge base articles in German
My background:
Years of experience in 2nd level support
Worked with Deutsche Telekom, Ratepay & more
Native-level German, fluent English and Italian
Calm, professional tone even with difficult customers
Perfect for: E-commerce stores, SaaS companies, fintech startups expanding to DACH markets.
Message me to discuss your support volume and requirements flexible packages available!
Tipo di servizio:
Assistenza non tecnica
Lingua:
Tedesco
Fuso orario:
UTC diurno
Software di supporto:
salesforce
Software di knowledge base:
zoho

