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miracle_n_va

Miracle N.

@miracle_n_va

Customer support and shopify virtual assistant

Nigeria
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am an organized, empathetic, and detail-oriented Customer Support Specialist dedicated to helping e-commerce brands scale effortlessly. I specialize in managing multi-channel communications including live chat, email, and social media support. My hands-on experience covers order processing, managing logistics discrepancies, tracking updates, and resolving customer inquiries with a high standard of care. I focus on turning complex situations into positive buyer experiences so that online stores can run smoothly and stress-free.... Continua a leggere

Competenze

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miracle_n_va
Miracle N.
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will be your e commerce customer support and virtual assistant
Assistenza clienti
I will be your professional customer support specialist and live chat agent

Portfolio

Esperienza lavorativa

Freelancer.com

customer support and operations lead

Freelancer.com • Lavoratore autonomo

Jan 2024 - Present2 yrs 6 mos

​Managed daily customer communications, handled live chat tickets, and resolved order fulfillment tracking issues for an online retail brand. Focused on delivering fast, empathetic, and professional support to maintain high buyer satisfaction.