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mizuki_jpn

Mizuki M

@mizuki_jpn

Bilingual Virtual Assistant

Giappone
Giapponese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I'm Mizuki, a bilingual VA bridging Japan, the US, and Europe. With 14 years of administrative experience in Japan, I bring both Western-style efficiency and Japanese professional standards (including Keigo) to every project. My motto is proactive communication. I keep you updated every step of the way, so you never have to chase me for progress. Let's work together. Send me a message! *I am ISTJ (Logistician) of the 16 personalities.... Continua a leggere

Competenze

m
mizuki_jpn
Mizuki M
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza generale
I will be your bilingual VA for japanese and english admin tasks
A partire da10 USD / progettoMaggiori dettagli
Ricerca online generica
I will find and summarize japanese websites in english
A partire da15 USD / progettoMaggiori dettagli

Esperienza lavorativa

University

Full time • 6 yrs 4 mos

Bilingual Administrative Coordinator

Apr 2022 - Present • 4 yrs 1 mo

Providing professional bilingual support for international students and researchers, managing administrative procedures and daily life logistics in both English and Japanese. - Liaise with municipal offices on behalf of international clients to resolve procedural issues - Support visa and immigration processes, including Certificate of Eligibility (COE) and status changes - Assist with utility setup and troubleshooting (electricity, water, gas) - Guide clients through the Japanese government paperwork and banking requirements

Executive Assistant to Professor

Dec 2019 - Mar 2022 • 2 yrs 3 mos

Supported a medical professor across clinical, research, and educational commitments in a demanding academic environment. - Managed complex, multi-faceted schedules including clinical, research, and teaching duties - Coordinated travel expense reimbursement, procurement, and appointment scheduling - Maintained comprehensive catalogs of English medical publications - Provided administrative support for public research grant applications - Facilitated communication with diverse stakeholders with high discretion and accuracy

Administrative and Sales Support

General Hospital in Japan • Full time

Dec 2015 - Apr 2019 • 3 yrs 4 mos

Built expertise in bilingual operations, data management, and client-facing support across multiple roles in a large general hospital. Year 1 · Front-desk & Patient Coordination - Managed front-desk operations, including patient check-ins and appointment scheduling - Performed accurate data entry for medical records and health screening results - Processed sensitive billing data with strict confidentiality - Delivered customer service in a fast-paced environment across phone and in-person inquiries Year 2–3 · Sales Support & Data Management - Processed emergency ambulance admissions with speed and accuracy under pressure - Coordinated referrals and appointments with external medical institutions on behalf of patients - Facilitated staff training on business etiquette and customer service standards