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mohamedsamir179

Mohamed S

@mohamedsamir179
Egitto
Arabo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers... Continua a leggere

Competenze

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mohamedsamir179
Mohamed S
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Amministrazione del server
I will set up and configure microsoft intune for your organization