Operations Supervisor Team Lead Call Center Customer Success Leader
Giordania
Arabo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a results-driven Customer Service Manager and Operations Lead with over 8 years of experience leading teams of 150+ agents across BPO and e-commerce sectors. I specialize in customer success, CRM optimization, and omnichannel operations. I have a proven track record of achieving high CSAT and NPS targets through data-driven coaching and process improvement.... Continua a leggere