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mohammed2hossam

Mohammed H

@mohammed2hossam

Operations Supervisor Team Lead Call Center Customer Success Leader

Giordania
Arabo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a results-driven Customer Service Manager and Operations Lead with over 8 years of experience leading teams of 150+ agents across BPO and e-commerce sectors. I specialize in customer success, CRM optimization, and omnichannel operations. I have a proven track record of achieving high CSAT and NPS targets through data-driven coaching and process improvement.... Continua a leggere

Competenze

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mohammed2hossam
Mohammed H
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Tempo di risposta medio: 1 ora

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Successo clienti
I will kpi dashboard setup using advanced excel