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mohd_zikran

Mohd Z

@mohd_zikran

Customer Support Executive

India
Inglese, Hindi
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a customer-focused professional with more than 2 years of experience as a Customer Support Executive. I have strong knowledge of MS Excel and seek an opportunity to utilize my problem-solving and data-handling skills for organizational growth.... Continua a leggere

Competenze

m
mohd_zikran
Mohd Z
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Pulizia dei dati
I will clean and automate your data using excel power query

Portfolio

Esperienza lavorativa

Tech_Mahindra

Customer Support Executive

Tech Mahindra • Full time

Sep 2024 - Dec 20251 yr 3 mos

Handled high-volume customer interactions while maintaining quality service. Met daily/weekly performance targets such as response time, resolution rate, and customer satisfaction (CSAT). Delivered quality customer support by resolving issues quickly and ensuring a positive customer experience.