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morenokevin10

Kevin M

@morenokevin10

Site Support Engineer

Stati Uniti
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Site Support Engineer at IQVIA with a Bachelor of Science in Computer Information Systems. I have over three years of experience in end-user tech support, resolving over 500 tickets and managing IT asset deployments. I hold certifications in AWS Cloud and ITIL Foundation, focusing on driving operational efficiency and delivering excellent technology experiences.... Continua a leggere

Competenze

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morenokevin10
Kevin M
offline • 

Consulta i miei servizi

Assistenza tecnica
I will computer repair and consulting
A partire da15 USD / progettoMaggiori dettagli

Esperienza lavorativa

Alliance_One

IT Support Specialist

Alliance One • Full time

Jan 2024 - May 2025 • 1 yr 4 mos

Provided and communicated with end user technical desktop support through remote management or in person Completed over 500 employee support tickets with solutions and well written documentation Troubleshoot hardware and software issues Assisted with device setup for phones, desktops and other office devices