m
moses512

Mostech

@moses512

AI Chatbots and Customer Support Automation Specialist

Nigeria
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I build AI chatbot and customer support systems for businesses using Voiceflow, Botpress, Flowise, Langflow, StackAI, Tiledesk, Chatfuel, Intercom Fin, Zendesk, Yellow.ai, HubSpot, GoHighLevel, Twilio, and ManyChat. I create website AI assistants, WhatsApp AI chatbots, lead-response workflows, and customer support agents focused on faster responses, lead capture, FAQs, qualification, and automated customer conversations. My work covers chatbot logic, integrations, workflows, testing, and deployment.... Continua a leggere

Competenze

m
moses512
Mostech
offline • 

Consulta i miei servizi

Gestione CRM
I will creat customer support ai agents using intercom finn zendesk yellow ai hubspot
Sviluppo di chatbot IA
I will build ai chatbots with botpress voiceflow flowise langflow tiledesk chatfuel

Esperienza lavorativa

Dentsply_Sirona

AI Conversational Chatbot Developer

Dentsply Sirona • Freelance

Aug 2024 - Present • 2 yrs 2 mos

Create AI conversational chatbot systems using Botpress, Voiceflow, Flowise, Langflow, Tiledesk, and Chatfuel. Design conversation flows based on business requirements, customer questions, lead qualification processes, and support scenarios. Configure intents, prompts, knowledge sources, responses, conditions, variables, fallback paths, and escalation workflows. Build chatbot experiences for website visitors and customer-facing conversations while maintaining clear conversation structures. Connect chatbot workflows with external systems when required and test different user scenarios to identify incorrect responses or broken conversation paths. Develop solutions for customer support, lead generation, FAQ automation, qualification, information retrieval, and automated customer interactions.