Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Shehroz K
@mr_sherry_afrid
IT Support Specialist
Pakistan
Inglese, Urdu
Chi sono
Hello! I'm an IT Support Specialist with hands-on experience in Windows Server, Microsoft 365, Active Directory, networking, CCTV systems, and remote technical support.
I currently work as a Corporate IT Officer, where I manage IT infrastructure, user accounts, email systems, network devices, Wi-Fi, VPNs, CCTV, and system administration. I also provide fast and reliable remote support for Windows PCs, laptops, printers, Microsoft Office, and network-related issues.
If you're looking for dependable IT support, I'd be happy to help.
Competenze
Shehroz K
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will professional remote IT support
Assistenza clienti
I will professional cctv installation configuration and setup
Esperienza lavorativa
CORPORATE IT OFFICER
The Baron • Full time
May 2026 - Present • 2 mos
Managed and supported corporate IT infrastructure across hotel operations and administrative departments. • Administered Microsoft 365, email systems, user accounts, and access permissions. • Maintained network infrastructure including switches, routers, Wi-Fi, VPN connectivity, and internet services. • Managed and monitored CCTV, access control, biometric attendance, and security systems. • Provided technical support for hardware, software, printers, IP phones, and end- user devices. • Configured, maintained, and supported hotel management systems, PMS applications, and related business software. • Supported video conferencing, presentations, meetings, and corporate events from an IT perspective. • Implemented system updates, backups, antivirus protection, and cybersecurity best practices. • Coordinated with vendors, ISPs, and technology partners for maintenance, troubleshooting, and new installations. • Maintained IT documentation, asset inventory, licenses, and standard operating procedures. • Ensured high system availability and timely resolution of technical issues across all departments.
Hotels Etc.
Full time • 1 yr 6 mos
Senior IT Officer
Aug 2025 - May 2026 • 9 mos
Managed domain, hosting, website, and email services • Configured & supported PMS, Opera, Simphny, Simcaps, FMC, software for hotel management • Maintained & troubleshot AV systems, CCTV, and network • Provided IT support for events and video conferencing • Liaised with vendors for maintenance & installations • Managed enterprise network 99.9% uptime) & Unifi infrastructure • Installed & monitored CCTV 40% security) & Fortigate firewall • Set up Zoom, Teams, VoIP, PBX for seamless communication • Troubleshot network issues 30% downtime) & enforced IT security 25% unauthorized access) • Handled IT inventory, procurement, billing, and documentation • Assisted in Munshi 10 clerical work, including accounts & recordkeeping • Upgraded network hardware, cut costs & led cloud transitions • Developed backup & disaster recovery plans • Configured & supported IDS software for hotel management • Handled IT inventory, budgeting, and system reports
SENIOR IT OFFICER (IT INCHARGE)
Aug 2025 - May 2026 • 9 mos
• Led and managed the complete IT department operations of the hotel. • Managed domain, hosting, website, business emails, and IT infrastructure. • Configured, administered, and provided technical support for PMS applications including Opera, Symphony, Simcaps, and FMC. • Maintained and troubleshot network infrastructure, servers, CCTV systems, access control, and AV equipment. • Planned, implemented, and monitored IT security, backup, and disaster recovery procedures. • Provided IT support for hotel operations, events, meetings, and video conferencing systems. • Coordinates with vendors and service providers for procurement, maintenance, installations, and upgrades. • Managed user accounts, software licensing, hardware inventory, and IT asset management. • Supervised IT projects, system upgrades, and technology deployments to ensure uninterrupted hotel operations. • Delivered technical support and training to hotel staff while ensuring compliance with IT policies and standards.
